Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. Hotel Riu Palace Costa Rica: appreciated the no smoking policy - See 5,724 traveller reviews, 6,735 candid photos, and great deals for Sardinal, Costa Rica, at Tripadvisor. The facilities at the hotel were clearly well-kept and the staff were extraordinarily friendly. Totally disgusted!! It is a pity that you did not enjoy our cuisine and we can assure you that we will forward your impressions to our Food & Beverage Team for further consideration. My wife discovered Pina Colata's and her favourite bartender so they were so good because they were made with love. This hotel, fully prepared to provide the best service to its customers, has four swimming pools (one with a wet bar), a Jacuzzi, gym, steam bath, and a wellness center, Renova Spa, with different treatments and massages. My wife discovered Pina Colata's and her favourite bartender so they were so good because they were made with love. We recommend calling ahead to confirm details. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Read more than 996 Expedia Verified Reviews for Hotel Riu Palace Costa Rica - All Inclusive in El Ocotal We are sorry if this was not your case. Pura vida! So many other amazing Riuâs with a better experience. It has 538 rooms on 6 floors. The Italian restaurant was available for lunch and dinner and was excellent. We ate at the Italian twice and the food was again 'okay' but nowhere near a 4 star level. The bedroom was okay, certainly nice to have a Jacuzzi bath and alcohol optics (which were fully replenished frequently). Hotel Riu Palace Costa Rica - All Inclusive is rated "Very good" by our guests. Knowledge of their country and shared it with us. We can assure you that for RIU the culinary experience is very important and or chefs works with fresh, quality ingredients prepared at the time and we cook our food to a safe internal cooking temperature. A luxury stay in El Ocotal awaits you at Hotel Riu Palace Costa Rica - All Inclusive. ❤Best regardsHotel Riu Palace Costa RicaOnline Reputation Manager. The venue has a total of 538 guest rooms spread over 6 floors. Tripadvisor: Read Reviews, Compare Prices & Book - HOTEL RIU … We hope to host you again in one of our worldwide hotels in the future! For lovers of gastronomy, we offer live cooking stations at our main restaurant, Japanese, Italian, Fusion restaurant and Steakhouse, as well as 6 bars and our Cappuccino patisserie & ice cream parlor. 2nd tour was ATV riding to several beaches and spending time at the beautiful Shell Beach. The hotel’s 538 rooms and extensive facilities are more sophisticated than one might expect of a chain property, and the array of activities and restaurants is sure to satisfy fans of big, all-inclusive hotels. The Italian restaurant was available for lunch and dinner and was excellent. Is parking available at Hotel Riu Palace Costa Rica? Butterflies, frogs, blooming flowers all things Costa Rica. Despite all, we enjoyed our holiday - the grounds are well manicured and there is an abundance of iguanas/lizards and monkeys (found a short walk along the beach). This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Costa Rica, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Yes, it offers wheelchair access and facilities for disabled guests. Hotel Riu Palace Costa Rica: Food Poisining - See 5,765 traveller reviews, 6,760 candid photos, and great deals for Hotel Riu Palace Costa Rica at Tripadvisor. Most of the Staff were awesome. Yes, dry cleaning and laundry service are offered to guests. There was lots of room to just hang around the pool. We were able to find a more suitable room that had a better layout and did not smell of mold, in the end. One night we dinner in the Steak house and the lobster was smelly very bad, I was not able to eat it.They still offer great customer service, they decorated the room for birthday purposes, just need to improve food quality. Not to mention that the hotel would often run out of recreational equipment very quickly. Aerobics guy, music area, and live entertainers, waiters that were not buffet, tour guides, and housekeeping were awesome. We saw the Michael Jackson and the Beatles Tribute Band at the hotel. Book your Riu Palace Costa Rica vacation package through Sunwing.ca — Vacations are easier Under Our Wing Riu Palace Costa Rica - Sunwing.ca It looks like you’re browsing from outside of Canada. Does Hotel Riu Palace Costa Rica offer any business services? The two cafeteria style restaurants, Arenal and Papagayo were extremely well stocked with choices that made it easy to go back multiple times without eating the same thing. The main self-serve restaurant overlooks the sea which is lovely but it is very much like a canteen with food being served in large. Hotel Riu Palace Costa Rica - All Inclusive is an all-inclusive resort. I was there 6 days and every day we encountered the most ignorant guest. 3rd tour was at the rainforest. Riu Palace Costa Rica - The 5-star Hotel Riu Palace Costa Rica is located 193 miles from Aeropuerto de Palmar Sur airport. They have excellent food, fun classes (water aerobics, zumba, yoga) and awesome entertainment. Relax in our spa, or get in shape at the fitness center. When thinking of attending in this period don’t pack your waterproofs as we only had one storm in the afternoon.The staff are amazing and the facilities are excellent, 5 star in every sense.Only criticism would be at the weekend when the atmosphere changes when the locals arrive, it becomes very loud. The hotel has 538 cozily furnished rooms with free Wi-Fi and offers many amenities. Riu Palace Costa Rica 2018-2019 Honeymoon Package Includes: Surprise welcome gift in their room Small bottle of Rum King bed (subject to availability at time of check-in) ; Late check-out (subject to availability at time of departure) ; Complimentary upgrade to next available room category (subject to availability and upon request) ; $35 SPA Credit in a selected couple's massage for two (50 min). Hotel Riu Palace Costa Rica is a four-pearl resort located on Playa Matapalo. The 5 pools and bars and restaurants do enable you to stay away from this experience if you wish.We will definitely be back. Yes, guests often enjoy the ocean view available here. So many choices and good food. We cannot wait to welcome you back again! Dear Guest, Thank you for your review and for staying with us at Hotel Riu Palace Costa Rica. Hotel Riu Palace Costa Rica - UPDATED 2020 Prices, Reviews & … Stay in one of the 538 guestrooms or suites across six floors, each equipped with complimentary Wi-Fi, flat-screen TV’s and free mini-bar with snacks and refreshments, restocked daily. Sincerely, Hotel Riu Palace Costa Rica Online Reputation Manager, First, to be fair, I must say that we visited in March 2020 when the first COVID restrictions were coming into play and, as a result, many of the restaurants were closed (only the main self-serve restaurant and the Italian were open). Dear Jorge, Thank you for sharing your experience with us and for choosing us to spend your anniversary. Hotel Did not provide masks during covid, and we could not have dry towels at the pool area. We were told there was up to 5 people/children per room.The 'al a carte' restaurants had a "no reservation policy", you just had to queue at 5.30 on a first come first served basis, but instead of going into the restaurant then to eat, customers were allowed to come back at what ever time they wanted, once their name was on the list, twice we went to the Occotal restaurant at about 7, the restaurant was completely empty but we were not allowed in because people had "queued up" at 5.30 and taken buzzers, and would come back later. Very well done. We can't wait to return, we really love this resort. We had booked 5 days in Monteverde & Arenal (Cloud Forest etc.,) and experienced lovely small boutique hotels with great service. However, we regret that not all our staff were able to give the same impression. The shows at night are amazing - right now they have live musicians at night - extremely talented and enjoyable to watch. They were also great with the little ones as well. Rene took lots of pictures and videos for us. All the Drinks, food and desserts you can want. We will surely follow up on this as we want all our guests to feel well taken care of from the moment they enter our hotel until the end of their stay. Riu Palace Costa Rica in Playa Matapalo | FirstChoice.co.uk Book Hotel Riu Palace Costa Rica, Province of Guanacaste on Tripadvisor: See 5,798 traveller reviews, 7,057 photos, and cheap rates for Hotel Riu Palace Costa Rica, ranked #1 of 2 hotels in Province of Guanacaste and rated 4.5 of 5 at Tripadvisor. Nevertheless, there were locals on the beach offering Jetski sessions regardless of age for a significantly cheaper amount than the hotel. However, we are truly saddened to hear that other guestsâ behaviour made your stay less enjoyable. As you mentioned, it is possible that on the weekends we receive more local guests because it is when they have some days off and are more likely to visit the hotel, but we would like to clarify that we work very hard to make everybody feel comfortable and to maintain a high level of quality and service every day of the week, including the quality and quantity of food at our restaurants. Este hotel, totalmente preparado para dar el mejor servicio a sus clientes, dispone de cuatro piscinas de agua dulce (una de ellas con swim-up bar) y terraza-solárium. The only downside with the catering aspect at the hotel were the Japanese and Italian restaurants respecitvely. El Hotel Riu Palace Costa Rica ofrece servicio Todo Incluido 24H durante todo el año en la hermosa playa de Matapalo. Although I wasn't expecting great Italian and Japanese food in Costa Rica, the sushi at the Japanese restaurant was tasteless, and overall it was clearly visible that the food at that restaurant was recycled and not fresh. Our guests may use the facilities in the sister Hotel Riu Guanacaste, except dinner meal. Reviews for Riu Palace Costa Rica, Liberia, Costa Rica | Monarc.ca - … There are a few friendly characters serving at the various bars but in general the staff doesn't seem so friendly which spoils the overall holiday cheer. This was our third trip to Costa Rica but this was the best accommodations yet.More, Dear Don L, Thank you for taking your time to share your wonderful review!It is nice to hear that you had such a great time during your stay at our hotel!It was our pleasure to take care of you and we look forward to welcoming you back very soon!With our best wishes we remain, Hotel Riu Palace Costa RicaOnline Reputation Manager. !We are very glad to know that you enjoyed your vacation at our lovely property. metal containers. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. There are more places to choose from in the Sardinal area. Are there opportunities to exercise at Hotel Riu Palace Costa Rica? If some of the other guests are crossing any social boarders we recommend you to contact our management team which will take appropriate action. We are sure that they will be both motivated and energized by your feedback. - See 5,820 traveller reviews, 6,797 candid photos, and great deals for Hotel Riu Palace Costa Rica at Tripadvisor. Ask christopher_codd about Hotel Riu Palace Costa Rica, Ask Mcamposg89 about Hotel Riu Palace Costa Rica, Ask Mandy H about Hotel Riu Palace Costa Rica, Ask carriejft about Hotel Riu Palace Costa Rica, Hotels near Alex on the Beach & Amazing Tours, Hotels near Perla Del Mar Equestrian Center, Hotels near Good Adventures Tours - Day Tours. We’ll even let you know about secret offers and sales when you sign up to our emails. There is also a hot tub, fitness center, sauna, and on site Renova Spa that provides a variety of treatments and massage services for guests. One of my most favorite trips. Riu brings its luxurious, Palace Level brand to beautiful Costa Rica! We are thrilled to read that you liked our gastronomy and entertainment. Beautiful Hotel and overall amazing experience! 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