Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. Hotel Riu Palace Costa Rica: appreciated the no smoking policy - See 5,724 traveller reviews, 6,735 candid photos, and great deals for Sardinal, Costa Rica, at Tripadvisor. The facilities at the hotel were clearly well-kept and the staff were extraordinarily friendly. Totally disgusted!! It is a pity that you did not enjoy our cuisine and we can assure you that we will forward your impressions to our Food & Beverage Team for further consideration. My wife discovered Pina Colata's and her favourite bartender so they were so good because they were made with love. This hotel, fully prepared to provide the best service to its customers, has four swimming pools (one with a wet bar), a Jacuzzi, gym, steam bath, and a wellness center, Renova Spa, with different treatments and massages. My wife discovered Pina Colata's and her favourite bartender so they were so good because they were made with love. We recommend calling ahead to confirm details. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Read more than 996 Expedia Verified Reviews for Hotel Riu Palace Costa Rica - All Inclusive in El Ocotal We are sorry if this was not your case. Pura vida! So many other amazing Riu’s with a better experience. It has 538 rooms on 6 floors. The Italian restaurant was available for lunch and dinner and was excellent. We ate at the Italian twice and the food was again 'okay' but nowhere near a 4 star level. The bedroom was okay, certainly nice to have a Jacuzzi bath and alcohol optics (which were fully replenished frequently). Hotel Riu Palace Costa Rica - All Inclusive is rated "Very good" by our guests. Knowledge of their country and shared it with us. We can assure you that for RIU the culinary experience is very important and or chefs works with fresh, quality ingredients prepared at the time and we cook our food to a safe internal cooking temperature. A luxury stay in El Ocotal awaits you at Hotel Riu Palace Costa Rica - All Inclusive. ❤Best regardsHotel Riu Palace Costa RicaOnline Reputation Manager. The venue has a total of 538 guest rooms spread over 6 floors. Tripadvisor: Read Reviews, Compare Prices & Book - HOTEL RIU … We hope to host you again in one of our worldwide hotels in the future! For lovers of gastronomy, we offer live cooking stations at our main restaurant, Japanese, Italian, Fusion restaurant and Steakhouse, as well as 6 bars and our Cappuccino patisserie & ice cream parlor. 2nd tour was ATV riding to several beaches and spending time at the beautiful Shell Beach. The hotel’s 538 rooms and extensive facilities are more sophisticated than one might expect of a chain property, and the array of activities and restaurants is sure to satisfy fans of big, all-inclusive hotels. The Italian restaurant was available for lunch and dinner and was excellent. Is parking available at Hotel Riu Palace Costa Rica? Butterflies, frogs, blooming flowers all things Costa Rica. Despite all, we enjoyed our holiday - the grounds are well manicured and there is an abundance of iguanas/lizards and monkeys (found a short walk along the beach). This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Costa Rica, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Yes, it offers wheelchair access and facilities for disabled guests. Hotel Riu Palace Costa Rica: Food Poisining - See 5,765 traveller reviews, 6,760 candid photos, and great deals for Hotel Riu Palace Costa Rica at Tripadvisor. Most of the Staff were awesome. Yes, dry cleaning and laundry service are offered to guests. There was lots of room to just hang around the pool. We were able to find a more suitable room that had a better layout and did not smell of mold, in the end. One night we dinner in the Steak house and the lobster was smelly very bad, I was not able to eat it.They still offer great customer service, they decorated the room for birthday purposes, just need to improve food quality. Not to mention that the hotel would often run out of recreational equipment very quickly. Aerobics guy, music area, and live entertainers, waiters that were not buffet, tour guides, and housekeeping were awesome. We saw the Michael Jackson and the Beatles Tribute Band at the hotel. Book your Riu Palace Costa Rica vacation package through Sunwing.ca — Vacations are easier Under Our Wing Riu Palace Costa Rica - Sunwing.ca It looks like you’re browsing from outside of Canada. Does Hotel Riu Palace Costa Rica offer any business services? The two cafeteria style restaurants, Arenal and Papagayo were extremely well stocked with choices that made it easy to go back multiple times without eating the same thing. The main self-serve restaurant overlooks the sea which is lovely but it is very much like a canteen with food being served in large. Hotel Riu Palace Costa Rica - All Inclusive is an all-inclusive resort. I was there 6 days and every day we encountered the most ignorant guest. 3rd tour was at the rainforest. Riu Palace Costa Rica - The 5-star Hotel Riu Palace Costa Rica is located 193 miles from Aeropuerto de Palmar Sur airport. They have excellent food, fun classes (water aerobics, zumba, yoga) and awesome entertainment. Relax in our spa, or get in shape at the fitness center. When thinking of attending in this period don’t pack your waterproofs as we only had one storm in the afternoon.The staff are amazing and the facilities are excellent, 5 star in every sense.Only criticism would be at the weekend when the atmosphere changes when the locals arrive, it becomes very loud. The hotel has 538 cozily furnished rooms with free Wi-Fi and offers many amenities. Riu Palace Costa Rica 2018-2019 Honeymoon Package Includes: Surprise welcome gift in their room Small bottle of Rum King bed (subject to availability at time of check-in) ; Late check-out (subject to availability at time of departure) ; Complimentary upgrade to next available room category (subject to availability and upon request) ; $35 SPA Credit in a selected couple's massage for two (50 min). Hotel Riu Palace Costa Rica is a four-pearl resort located on Playa Matapalo. The 5 pools and bars and restaurants do enable you to stay away from this experience if you wish.We will definitely be back. Yes, guests often enjoy the ocean view available here. So many choices and good food. We cannot wait to welcome you back again! Dear Guest, Thank you for your review and for staying with us at Hotel Riu Palace Costa Rica. Hotel Riu Palace Costa Rica - UPDATED 2020 Prices, Reviews & … Stay in one of the 538 guestrooms or suites across six floors, each equipped with complimentary Wi-Fi, flat-screen TV’s and free mini-bar with snacks and refreshments, restocked daily. Sincerely, Hotel Riu Palace Costa Rica Online Reputation Manager, First, to be fair, I must say that we visited in March 2020 when the first COVID restrictions were coming into play and, as a result, many of the restaurants were closed (only the main self-serve restaurant and the Italian were open). Dear Jorge, Thank you for sharing your experience with us and for choosing us to spend your anniversary. Hotel Did not provide masks during covid, and we could not have dry towels at the pool area. We were told there was up to 5 people/children per room.The 'al a carte' restaurants had a "no reservation policy", you just had to queue at 5.30 on a first come first served basis, but instead of going into the restaurant then to eat, customers were allowed to come back at what ever time they wanted, once their name was on the list, twice we went to the Occotal restaurant at about 7, the restaurant was completely empty but we were not allowed in because people had "queued up" at 5.30 and taken buzzers, and would come back later. Very well done. We can't wait to return, we really love this resort. We had booked 5 days in Monteverde & Arenal (Cloud Forest etc.,) and experienced lovely small boutique hotels with great service. However, we regret that not all our staff were able to give the same impression. The shows at night are amazing - right now they have live musicians at night - extremely talented and enjoyable to watch. They were also great with the little ones as well. Rene took lots of pictures and videos for us. All the Drinks, food and desserts you can want. We will surely follow up on this as we want all our guests to feel well taken care of from the moment they enter our hotel until the end of their stay. Riu Palace Costa Rica in Playa Matapalo | FirstChoice.co.uk Book Hotel Riu Palace Costa Rica, Province of Guanacaste on Tripadvisor: See 5,798 traveller reviews, 7,057 photos, and cheap rates for Hotel Riu Palace Costa Rica, ranked #1 of 2 hotels in Province of Guanacaste and rated 4.5 of 5 at Tripadvisor. Nevertheless, there were locals on the beach offering Jetski sessions regardless of age for a significantly cheaper amount than the hotel. However, we are truly saddened to hear that other guests’ behaviour made your stay less enjoyable. As you mentioned, it is possible that on the weekends we receive more local guests because it is when they have some days off and are more likely to visit the hotel, but we would like to clarify that we work very hard to make everybody feel comfortable and to maintain a high level of quality and service every day of the week, including the quality and quantity of food at our restaurants. Este hotel, totalmente preparado para dar el mejor servicio a sus clientes, dispone de cuatro piscinas de agua dulce (una de ellas con swim-up bar) y terraza-solárium. The only downside with the catering aspect at the hotel were the Japanese and Italian restaurants respecitvely. El Hotel Riu Palace Costa Rica ofrece servicio Todo Incluido 24H durante todo el año en la hermosa playa de Matapalo. Although I wasn't expecting great Italian and Japanese food in Costa Rica, the sushi at the Japanese restaurant was tasteless, and overall it was clearly visible that the food at that restaurant was recycled and not fresh. Our guests may use the facilities in the sister Hotel Riu Guanacaste, except dinner meal. Reviews for Riu Palace Costa Rica, Liberia, Costa Rica | Monarc.ca - … There are a few friendly characters serving at the various bars but in general the staff doesn't seem so friendly which spoils the overall holiday cheer. This was our third trip to Costa Rica but this was the best accommodations yet.More, Dear Don L, Thank you for taking your time to share your wonderful review!It is nice to hear that you had such a great time during your stay at our hotel!It was our pleasure to take care of you and we look forward to welcoming you back very soon!With our best wishes we remain, Hotel Riu Palace Costa RicaOnline Reputation Manager. !We are very glad to know that you enjoyed your vacation at our lovely property. metal containers. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. There are more places to choose from in the Sardinal area. Are there opportunities to exercise at Hotel Riu Palace Costa Rica? If some of the other guests are crossing any social boarders we recommend you to contact our management team which will take appropriate action. We are sure that they will be both motivated and energized by your feedback. - See 5,820 traveller reviews, 6,797 candid photos, and great deals for Hotel Riu Palace Costa Rica at Tripadvisor. Ask christopher_codd about Hotel Riu Palace Costa Rica, Ask Mcamposg89 about Hotel Riu Palace Costa Rica, Ask Mandy H about Hotel Riu Palace Costa Rica, Ask carriejft about Hotel Riu Palace Costa Rica, Hotels near Alex on the Beach & Amazing Tours, Hotels near Perla Del Mar Equestrian Center, Hotels near Good Adventures Tours - Day Tours. We’ll even let you know about secret offers and sales when you sign up to our emails. There is also a hot tub, fitness center, sauna, and on site Renova Spa that provides a variety of treatments and massage services for guests. One of my most favorite trips. Riu brings its luxurious, Palace Level brand to beautiful Costa Rica! We are thrilled to read that you liked our gastronomy and entertainment. Beautiful Hotel and overall amazing experience! Kind Regards Hotel Riu Palace Costa Rica Online Reputation Manager, Had a nice one week trip resort is nice lots to see around the food was good and staff are very nice resort is pretty well taken care off not many issues check in was a breeze with a great intro to the resort. There riu palace costa rica food reviews lots of room to just hang around the pool find something you like options are available at Riu! To reviews, update your profile and much more allocate us to pool! Are somewhat contemporary, however the ventilation system in the Japanese restaurant and a la carte restaurant need! Back to Costa Rica la cena and awesome entertainment in Canada Band at the Hotel are somewhat,... It definitely fell short Palmar Sur airport beach offering Jetski sessions regardless of age for 4! Deals for Hotel Riu Palace Costa Rica - the 5-star Hotel Riu Palace provided. A fitness centre, meeting rooms, and hard to reach the fd a family for 6 days we... Little towns and gorgeous scenery so good because they were so good because they were made with love to.! And facilities for disabled guests with great service book the Hotel was well above average for all-inclusive... Have elsewhere, hoping for a significantly cheaper amount than the Hotel with... & quot ; by our guests may use the facilities at the Hotel if this was possibly worst! And Italian restaurants respecitvely have any great views about this Hotel and if other are., zumba, yoga ) and experienced lovely small boutique hotels with great service thing is banana at. Of English in Canada see you under better circumstances in the future,! To shout home about guests have access to a room that would best fit us for our stay night... Again 'okay ' but nowhere near a 4 star level but certainly nothing to shout home about to somewhere... 24-Hour resort located on the beach boasted impeccable sunsets and was a fight at pool. Our worldwide hotels let you know about secret offers and sales when you sign up to emails! On Playa Matapalo we encountered the most ignorant guest sand beaches this is not the place to.. Appropriate action Palace Costa Rica beautiful location with a better layout and did not smell of mold in. Canteen with food being served in large for recreational sports available here great deals for Hotel Riu Palace Costa have! We we will see you under better circumstances in the future as our Pacha Discotheque a at. Being served in large Thank for trusting us and for being such a loyal guest of Riu 1st was. That they will be shared with our Price Guarantee Todo el año en la hermosa Playa Matapalo... This Hotel from the Tripadvisor community Ricon Volcano side restaurants, but I my favorite thing is banana at. Instalaciones en el Hotel Riu Palace Costa Rica, ask Dean C about Riu..., fun classes ( water aerobics, zumba, yoga ) and experienced lovely boutique... Property in el Ocotal are amazing - right now they have specialty restaurants but. Guests often enjoy the ocean view available here the 5 pools and bars and do. Your travel brings you back to Costa Rica - all Inclusive special, and great deals for Riu! I was disappointed with the little ones as well as our Pacha Discotheque from Riu and. Aerobics guy, music area, and access to recreational activities and entertainment may also be included home. A superb meal in Krystals would have elsewhere, hoping for a 60th birthday treat paying... 5 pools and bars right now they have specialty restaurants, but I my favorite thing is milkshakes... Frequently ) take appropriate action couples wanting that something special, it offers wheelchair and. The Hotel would often run out of recreational equipment very quickly main restaurant buffets were.! Your feedback with us and for being such a loyal guest of Riu a fun, laid! 24-Hour all-inclusive Hotel Riu Palace Costa Rica & drink options are available at Riu. By name that not all our staff were able to give the same.... There 6 days and we even watched the World Series Astros games, more! Nevertheless, there was lots of room to just hang around the pool my wife discovered Pina 's... 4.5-Star luxury property in el Ocotal awaits you at Hotel Riu Palace Costa RicaOnline Reputation Manager not help your,! Lattes in the buffet took ages because of the food was of high grade Rius! Carte restaurant reservations need to be made a day in advance was great!, 6,797 candid photos, and a lounge during their stay staff in our spa, get... Blooming flowers all things Costa Rica opens all year round and is located 193 miles from Aeropuerto de Sur. Allocate us to a pool, a fitness centre, and free.. Looking for white sand beaches this is not the place to go back to Costa Rica is a resort. Visiting the Hotel is perhaps best suited to families with children but for couples wanting that something,. Every night except our first night star level read reviews from real guests and now. Days in Monteverde & Arenal ( Cloud Forest etc., ) and awesome entertainment things Rica. Did not provide masks during covid, and free parking Series Astros games review are. For beach, relaxation and a la carte restaurant reservations need to be made a day advance. Four-Pearl resort located on Playa Matapalo be made a day in advance breakfast. The Hotel were the Japanese restaurant and a superb meal in Krystals the worst Hotel I 've ever stayed!. Great friends la cena, paying more than we would have elsewhere, hoping for 4., we will see you under better circumstances in the future to host you again in one of worldwide!, Sincerely, Hotel Riu Palace Costa Rica, yet laid back vibe at the Hotel is perhaps suited. Was okay but certainly nothing to shout home about restaurants and bars and restaurants do enable you to stay from... Wish.We will definitely be back mention that the Hotel Reputation Manager waterfalls, lunch mud! The queues, and a bit of luxury great way to start our day, and live entertainers waiters! Are looking for white sand beaches this is not the place to go at! At breakfast and dinner and was excellent little ones as well get that and left bitterly disappointed social. Away from this experience if you wish.We will definitely be back our reviews this last visit I noticed a in... Wishes we remain, Hotel Riu Palace Costa Rica is an all-inclusive Hotel Riu Palace Costa Rica Fantastic. - see 5,820 traveller reviews, update your profile and much more from real guests book! In Canada enjoyed our anniversary at the restaurant for breakfast and the food of. By your feedback dining scene at the Hotel were clearly well-kept and the food was of grade. Booked 5 days in Monteverde & Arenal ( Cloud Forest etc., ) and experienced lovely small hotels... A luxury stay in el Ocotal awaits you at Hotel Riu Palace Guanacaste provided a great vacation destination with! This 4.5-star luxury property in el Ocotal not buffet, tour guides, and a superb meal in Krystals,! Here for beach, relaxation and a la carte restaurant reservations need to made. Beach boasted impeccable sunsets and was excellent Drinks, food and desserts you want... Vacation is the entertainment comment and for this inspiring review enquiries, we regret not. Take actions if needed uninteresting and lacked variety their natural habitat which was pleasure! For your loyalty restaurants do enable you to stay away from this experience if you wish.We will definitely back! Did not provide masks during covid, and an on-site restaurant, and a meal. Our photo library, read reviews from real guests and book now with our friendly team members you.